PARTNER WITH USGET NEXTGEN CERTIFIED
With NextGen’s quality certification, independent hotels can guarantee their customers quality of service at par with the best in the industry, thereby gaining an extra edge in a cluttered, competitive market.
HOW TO GET NEXTGEN CERTIFIED
When you partner with us, you get the NextGen 500-point Brand Standard Manual, monthly check-ins from industry experts, and insightful and actionable reports and feedback to help you meet the most stringent hospitality standards. Get started now.
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GET THE NEXTGEN QUALITY BENCHMARK
After a preliminary briefing call, we will share with you the NextGen Brand Standard Manual—covering the complete guest experience, including accommodation, service, cuisine, employee behavior, and facilities. This is the benchmark your hotel’s quality standards must measure up against.
Quality Checks and reports
A member of our team will visit your property every month for a shop call, evaluating your quality standards. Basis the inspection, you will be provided a detailed report with actionable insights to help you enhance brand standards, improve operational excellence, and reduce risk to brand reputation.
ACCESS TO EXPERT INSIGHTS
When you partner with NextGen, you’ll get access to exclusive webinars conducted by hospitality industry veterans, arming you with the freshest strategies to stay at the top of the hospitality game.
OUR 500-POINT QUALITY INSPECTION SYSTEM
WHAT QUALITY MEANS TO US
Our stringent 500-point quality inspection process is designed to cover all phases of the guest experience, from reservation to check out—in short—anything that effects guest comfort, convenience and mood.
NextGen’s service standards are based on ‘Leading Quality Assurance’—an organization that conducts anonymous property inspections for the world’s most prestigious hospitality organizations.
We periodically review our detailed point system to ensure we are up-to-date with the changing landscape of the hospitality industry as well as trends in guest expectations.
All inspection reports are scrutinized in detail by our highly-experienced executive team to ensure that the highest standards are being met. The team also identifies for you key areas for improvement and growth through reports and webinars.
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